Why Is Providing Patients Access to Records So Challenging?

“Requesting medical records remains a complicated and burdensome process for patients despite policy efforts and regulation to make medical records more readily available to patients,” the researchers noted in the study.The study points to the need for privacy officers, records managers and others to educate hospital staff on what HIPAA requires and make sure that the organization has the right procedures in place to offer access to records, privacy and security experts say.

Source: https://www.healthcareinfosecurity.com/is-providing-patients-access-to-records-so-challenging-a-11589